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Trip tip
 More trip tips 

Trip tips

A guide to making your journey more enjoyable and safe

Platform Take care on platforms and stairs and stay behind the yellow platform line until it's time to board your train.
Litter Help us keep our trains clean by using the rubbish bins on board.
Considerate Please consider your fellow passengers and keep the noise down. If you plan on taking a personal CD, tape player or radio, make sure you bring your earphones or headphones.
Mind the gap Mind the gap between the train and the platform, especially when you're carrying luggage.
No feet on seats Please don't put your feet on the seats - fines apply.
Tickets Make sure you have your ticket and, if you booked using a concession card, the relevant concession ID with you during your journey. Fines apply.
Bags You can take two pieces of checked or unchecked luggage and one piece of hand luggage with you. Click here for details.
Alcohol If you are over 18 you can purchase wine or beer in our buffet cars, but it is illegal to consume alcohol purchased elsewhere when on a CountryLink service.
Tickets Please take care of your ticket and make sure you don't lose or damage it. Replacement tickets cost $12.10.
Family If you're travelling with children, why not take some books, games and quiet toys to help them pass the time?
Medicine Remember to include any medication you require in your hand luggage as your checked in bags will be stored in the luggage compartment.
Ticket If you book online please remember to print out the e-mail confirmation you receive as this is your ticket.
Clock Please arrive at the station at least half an hour before scheduled departure in order to check luggage and settle in.
Service status Check the service status section of the website before you leave for the station just in case your service has been changed.
Pram The safest way to get off or on a train with a pram is backwards.