Nominate staff

Staff member assisting customers Have you received outstanding service from one of our staff members? If so, we invite you to nominate him or her for our Customer Excellence Awards.

The Customer Excellence Awards are designed to recognise employees who consistently deliver high quality customer service; show initiative in providing exceptional assistance, particularly in periods of high demand, disruption, or major delay; and who demonstrate overall excellence at work.

Nominations can be made by customers via this website and are reviewed by a panel of senior managers on a monthly basis.

If you have received or observed a CountryLink employee providing exceptional assistance then please nominate this star performer.

Nomination form

Name of staff member:
This occured on:
At approximately:	:
Station: OR
Train travelling (from):
Train travelling (to):
Reason for nomination:
Your name: