Contact us
CountryLink
Timetables and reservations
Ph: 132 232
All states other than Queensland: Open between 6.30am and 10.00pm (Eastern Standard Time), seven days a week.
Queensland: Open between 7.00am and 7.00pm (Eastern Standard Time), seven days a week.
Group bookings
Ph: (02) 9379 1606. Open between 8.00am and 8.00pm, Monday to Friday. E-mail for group bookings.
Teletypewriter service
Ph: 1800 637 500. For hearing and speech impaired customers.
Lost property
Ph: (02) 9379 3341 Fax: (02) 9379 3901
Located at Central Station; open between 8.30am to 4.20pm from Monday to Friday.
You can also use our lost property form to submit an enquiry.
Unclaimed luggage
Ph: (02) 9379 1345. Located at Central Station.
Travelling from overseas?
Looking for help with fares, timetables and bookings? E-mail for overseas travel advice.
You can also use our website feedback form to send us suggestions, compliments or complaints regarding a range of issues.
CityRail
For timetables and service information call the Transport Infoline on 131 500 between 6.00am and 10.00pm, seven days a week. This number offers an interactive voice response service 24 hours a day. This information is also available on the CityRail website and Transport Infoline website.
Rail Corporation New South Wales
For correspondence:
Customer Relations Unit
RailCorp
PO Box K349
Haymarket NSW 1238
Telephone (02) 8202 2000 (Switchboard)
Fax: (02) 8202 2111
Website: www.railcorp.info
Rail Greenline 24 hour hotline - environmental complaints: 1300 656 999
Employment opportunities
As career opportunities with CountryLink arise they are advertised via this website and at the RailCorp and Jobs NSW internet sites.
